At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live.  As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.

We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more.  We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.

Working as a business area subject matter expert, the Principal Product Manager (PPM) aligns a long-term vision for product, features, and capabilities to LGA’s enterprise strategy. The PPM owns business processes and leads the development and implementation of customer service, business process and systems improvements to better the customer experience and reduce operational costs. Using industry trends, best practices and customer feedback, they will own the vision, roadmap and backlog, prioritizing a portfolio of products and capabilities to deliver maximum impact and efficient resource planning. The PPM will partner other PPM, Agile Product Owners, and business area leaders to own the outcome and derive benefits for each iterative delivery of transformational solutions.

1. Ensure risks associated with business activities are effectively identified, monitored, and managed.
2. Adhere to written risk and compliance policies and procedures for business activities, including escalating / reporting risk events in a timely manner in accordance with the risk event reporting process.
3. Become the subject matter expert in appropriate business area regarding business process, system functionality, insurance industry practices, standards, and regulation.
4. Document and maintain operating procedures, process maps and customer journey maps within the business area.
5. Collaborate with Agile Product Owners, peer Principal Product Managers, and business stakeholders to define the strategic and tactical product roadmap, manage and prioritize key features and capabilities, ensuring alignment to customer feedback and LGA’s strategy.
6. Agree with sponsors and stakeholders the KPI and value targets for the proposition, align the roadmap and build the business case to achieve the agreed outcome.
7. Engage with all sponsors and stakeholders through appropriate and effective communications, presentations, sprint reviews, UAT and interactions to support effective decision-making and be responsible for the outcomes of deliveries against the product roadmap.
8. Partner on all aspects of proposition creation from ideation through elaboration, testing and delivery, making decisions on behalf of sponsors and stakeholders, creating a single source of opinion, and the use of fact-based decision making where possible.
9. Develop and present business cases for large-scale project propositions to win funding, sometimes for projects in excess of $2m.  Monitor, and review the cost/benefit analysis and business risk, ensuring that there are appropriate and effective governance arrangements, supported by appropriate data.
10. Coordinate with Change Management to ensure the people side of change is planned and addressed for all impacted stakeholders, to include communications, training and reinforcement activities.
11. Foster a work environment that is open, informed and empowered, in order to continually improve effectiveness and deliver value to the business.

Education

BS/BA Degree preferred (may consider equivalent combination of education and experience.)

FLMI designation preferred

Experience/Knowledge

10+ years of business experience

8+ years of leadership experience, preferably in a matrix organization

8+ years of life insurance industry experience required.

Subject matter expert in at least one area of the business - life insurance operations preferred.

Experience planning, managing and executing business and IT initiatives

Process Improvement methodologies, such as Lean and/or Six Sigma

Agile delivery methodology

Change management methodology

Skills

Highly organized and strong planning and tracking capabilities

Demonstrated strong problem-solving, analytical and decisions-making skills

Strong leadership and management skills

Demonstrated solid written and oral business writing, communication, and presentation skills with ability to effectively communicate to and influence at all levels of the organization

Strong relationship and collaboration skills with ability to resolve conflict across different business areas and at all levels of the organization

Strong knowledge and application of insurance industry practices, standards, and regulation

Proven track record of developing an effective and valuable prioritized product roadmap

Ability to develop detailed business cases for large scale initiatives that receive funding in the amount of $2m or greater

Self-motivated

What’s in it for you?

The expected hiring compensation range for this position is $125,000 - $150,000 annually. This is a remote opportunity working on EST.  Preference will be given to local candidates.

The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses.  This role is eligible to participate in the Legal & General America Annual Incentive Plan. The current target payment for the position is 20% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date.  This role has 20 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year.

We have a competitive compensation and benefits package focused on your overall wellbeing.  Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff).  We’re big on professional development and we’ll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you!

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.