At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.
We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals, and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.
The Forecasting and Performance Analyst will be responsible for planning the resource requirements and tracking benefits and operational efficiency. This will involve working in close conjunction with different business areas to understand their processes, workflows, and targets. The role will track actual and forecasted staffing levels together with the support of forecast creation, and KPI’s throughout the business against plans, providing support to the Forecasting and Performance Specialist creating data that enables insight and analysis. Supporting in the delivery of operational efficiencies and excellence.
The Analyst will contribute to the creation and maintenance of operational forecasts, plans and budget models. Combining insight analysis producing and leading with recommendations into associated performance indicators that drive efficiency whilst balancing engagement culture and business objectives. Maintenance of complex forecasting and staffing demand models and methodologies delivering efficient cultural business performance.
Education
BS/BA Degree in Business or IT preferred.
Experience/Knowledge
2+ years’ experience in operational roles with delivery record
Experience of working to targets to improve customer, people, or cost metrics.
Experience of identifying and making improvements in operational customer facing environments
Experience of basic statistical modelling
Experience in life insurance industry, preferred.
Skills
Strong analytical/critical thinking skills
Strong stakeholder management skills
Advanced Excel skills
Ability to collaborate and engage people in change.
Outstanding verbal and written communication skills
Self-starting to find and deliver on opportunities.
Strong organizational skills
Demonstrated proficiency in Microsoft Office Suite and processing documentation/modelling tools.
Ability to function in a demanding environment.
Flexible regarding work hours and overtime
The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses. This role is eligible to participate in the Legal & General America Annual Incentive Plan. The current target payment for the position is 8% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date. This role has 15 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year.
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